This website is provided by the company Eptimum SAS subject to the following terms and conditions. Please read them carefully.

1. Scope & application

1.1 These terms of use and sale ("terms") apply to all transactions, offers, sales and purchases of products ("products") or services ("services") made through the website ("site") on which we post these conditions by: (A) us, Eptimum SAS, (references to "us", "we" or "our" being construed accordingly) the seller, to (B) you, the purchaser (references to "you" or "your" being construed accordingly).

1.2 When you visit this store or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

1.3 If you use this site and open an account, you are responsible for maintaining the confidentiality of your account details and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Eptimum reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

1.4 We attempt to be as accurate as possible. However, Eptimum does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

2. Offer, acknowledgment and acceptance

2.1 Any prices, quotations and descriptions made or referred to on this Site are subject to availability. They do NOT constitute an offer and may be withdrawn or revised at any time prior to our express acceptance of your order (as described below).

2.2 Except where noted otherwise, the prices displayed for products on our website represent the full retail price listed, including VAT. We cannot confirm the price of an item until you order. Despite our best efforts, an item in our catalog may be mispriced. If an item's correct price is different from our stated price, we will contact you to determine whether you wish to pursue the purchase.

2.3 An order submitted by you constitutes an offer by you to us to purchase Products or Services on these Terms and is subject to our subsequent acceptance.

2.4 Prior to such acceptance, an automatic e-mail acknowledgement of your order may be generated. Please note that any such automatic acknowledgement (order confirmation) does not constitute a formal acceptance of your order.

2.5 Our acceptance of your order takes effect and the contract is concluded at the point where such offer is expressly accepted by sending you the e-mail containing the download link to your Product or the Product activation key and accepting your credit card or other payment ("Acceptance").

2.6 The language of the contract between you and us will be English.

2.7 We may keep records of orders received, acknowledgements, acceptances and other contract records for a reasonable period after Acceptance. Invoices will be sent by e-mail and will be in electronic form (PDF format). We strongly advise you to keep or print a copy of all such documents and these Terms for your own records. All your invoices are kept on our website and accessible any time through the customer account interface.

3. Terms of Revocation

You have the right to cancel your order in writing (e.g. letter, fax, e-mail) within 14 days without giving reasons. To exercise these rights, you need only provide us with a clear expression of your intent to cancel an order i.e. using this model form. Please note that electronic software downloads cannot be returned except in case of defect or lack of conformity when the download has begun with your prior express consent and acknowledgement that you lose your right of withdrawal with the download of the purchased item.

4. Payment

4.1 Payment shall be made prior to delivery and by the methods proposed on this Site.

4.2 We will charge credit or debit cards on dispatch of the Product or commencement of Services. We reserve the right to verify credit or debit card payments prior to Acceptance.

5. Warranty "as is" in general - without regard to separate warranty statements packaged by the manufacturer with the products

5.1 We do not manufacture or develop any software sold on our websites. Terms of Use for each Product are ruled by the software’s manufacturer. Please refer to the manufacturers Website for more information on the rules and limits of use for each Product.

5.2 As we do not manufacture or develop any software sold on our shop, we cannot provide any kind of customer support for problems related to the purchased products unless they concern the download and installation process.

6. Privacy notice and policy

6.1 We will observe applicable data protection laws and will not use information that does or can be used to personally identify you ("Personal Data") other than for customer service, order processing and updating you on new products and services or specials. By submitting your Personal Data in relation to your order, you consent to such Personal Data being processed to fulfill your order.

6.2 Our secure-server software encrypts all your Personal Data including credit or debit card number and name and address. This means that the characters that you enter are converted into pieces of code that are then securely transmitted over the Internet.

6.3 We will regularly send you news about current offers or similar products by email. Your email address WILL NOT be communicated to third parties. You can write us any time to remove your e-mail address from our mailing list.

6.4 Each genuine rating helps other online shoppers make well-informed purchase decisions. Thus, we transmit your email address encrypted to an independent rating service provider, Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne ( so that they can send you an email reminder to leave a customer rating of your purchase on this website. You can object to this any time by sending us a message via the CONTACT form or directly via Trusted Shops.

7. Cookies

We use cookies to give you the best user experience on our website. Cookies can do many different jobs, like letting you navigate between pages efficiently, storing your preferences, getting user and click statistics. A cookie is a small text file that can be used to assign a unique reference number to your computer. When you come back to our Site on another day from the same computer, the Site can read your cookie to make the interaction between you and the website faster and easier. This simple technology helps us to continually improve our content and our offers. You can set your browser to block cookies, but doing so might prevent you from having the best possible experience on our Site. For more information on how to block cookies, visit By continuing to use our website without changing the settings, you agree to our use of cookies.

8. Governing Law

Any contract concluded through this site shall be governed by and interpreted in accordance with French law. The European Union provides an online dispute resolution platform for disputes arising from eCommerce transactions:

General terms and conditions of sale Eptimum - Last updated on 1 February 2015